As a troop cookie manager, you facilitate the Girl Scout Cookie Program within your troop so girls have a fun and successful selling season. Your efforts are integral to the Cookie Program’s big picture—helping girls develop essential life skills such as goal setting, decision making, money management, people skills, and business ethics.
Interested in joining and becoming a troop cookie manager?
Your Year at a Glance
Upon Registration: Role On-boarding
Once you register as a troop cookie manager, we have an optional troop orientation to help you get familiar with Girl Scouts and your troop’s program level.
December – January: Training and Seller Registration
Volunteers new to this role will need to watch our Troop Cookie Basics video and complete cookie training offered by your service unit cookie manager or online. You should also read and understand the Troop Cookie Manager Resources page. Review all COVID safety procedures outlined in your troop cookie materials.
Be sure to work with your troop leader to verify all girls in your troop are registered for the Cookie Program, and get your troop’s bank account information (you’ll need this later).
January – February: Before the Sale Preparations
Before Cookie Go Day (February 20, 2021), you will log in to Smart Cookies (the online cookie management system) to set up your troop’s account, place an initial order of cookie product and/or pick up inventory at a cookie cupboards, enter your troop’s bank account information, and optionally sign up for cookie booths. Check Smart Cookies or your Troop Cookie Manager Guidebook for the specific due dates for each of these items.
This is also the best time to hold a family cookie meeting.
If your troop places an initial order, you’ll pick up the order at your cookie delivery location, and then distribute inventory to girls. This is a great opportunity to have parents help out.
February – March: Support Your Troop During the Sale
During the sale, you will support your troop by ensuring girls and families are following sale dates, collecting and depositing cookie money into your troop’s bank account, and following banking deadlines. Throughout the sale, be sure to keep Smart Cookies updated and enter troop rewards when you’re ready.
Visit cookie cupboards to pick up additional cookie inventory.
March – May: Wrap-Up After the Sale
After the sale ends (April 2, 2020), you will order the girls’ rewards in Smart Cookies, pick them up from your service unit cookie manager when available, and distribute them to your troop. If there were any money or inventory issues throughout the sale, you will need to complete the Finance/Inventory Issue Form (formerly known as Collection Problem Report).
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