As a troop cookie manager, you facilitate the Girl Scout Cookie Program within your troop so girls have a fun and successful selling season. Your efforts are integral to the Cookie Program’s big picture—helping girls develop essential life skills such as goal setting, decision making, money management, people skills, and business ethics.
Your Year at a Glance
Upon Registration: Role On-boarding
Once you register as a troop cookie manager, we have an optional troop orientation to help you get familiar with Girl Scouts and your troop’s program level.
November – December: Training and Seller Registration
Before the sale, you are required to attend an in-person training with your service unit or take our online Cookie Program training. Volunteers new to this role will need to complete both the in-person training and the online training. You should also read and understand the Troop Cookie Manager Guidebook.
Be sure to work with your troop leader to verify all girls in your troop are registered for the Cookie Program, and get your troop’s bank account information (you’ll need this later).
December – January: Before the Sale Preparations
Before Cookie Go Day (February 3), you will log in to Smart Cookies (the online cookie management system) to set up your troop’s account, place an initial order of cookie product, enter your troop’s bank account information, and optionally sign up for cookie booths. You’ll also need to complete the ACH Electronic Debit Authorization form. Check Smart Cookies or your Troop Cookie Manager Guidebook for the specific due dates for each of these items.
This is also the best time to hold a family cookie meeting.
One of the last things you’ll do before the sale starts is pick up your troop’s initial cookie order. This is a great opportunity to have parents help out.
February – March: Support Your Troop During the Sale
During the sale, you will support your troop by ensuring girls and families are following sale dates, collecting and depositing cookie money into your troop’s bank account, and following banking deadlines. Throughout the sale, be sure to keep Smart Cookies updated and enter troop rewards when you’re ready.
After picking up your initial order and distributing cookies to girls, you may need to visit cookie cupboards for more cookies. You may also need to redistribute cookies between girls or swap cookies with other troops.
March – May: Wrap-Up After the Sale
After the sale, you will order the girls’ rewards in Smart Cookies, pick them up from your service unit cookie manager when available, and distribute them to your troop. If there were any money or inventory issues throughout the sale, you will need to complete the Collection Problem Report.