Service Unit Orientation Thank you for volunteering! This customizable training is for Girl Scout River Valleys volunteers at the service unit-level who have completed registration and onboarding. In this training, you'll find: Applicable Training Link(s) Full Position Description(s) Next Steps Select your role to gain access to the trainings applicable to your role: Service Unit Manager/Assistant Manager Service Unit Recruiter Service Unit Treasurer Service Unit Communications Representative Service Unit Event Coordinator Service Unit Cookie Manager Service Unit Fall Product Manager Service Unit Troop Mentor Service Unit Registrar Service Unit Outdoor Champion Training Courses ✓Watch the Service Unit Team Orientation Video (Less than 10 minutes). ✓Take the Service Unit Manager Training. ✓ Visit the Service Unit Recruiters webpage for information related to your volunteer role and available trainings.✓ Take the Service Unit Treasurer Training. ✓ When you're ready, we require all cookie managers to complete two additional Cookie Program trainings in preparation for the cookie season.✓ When you're ready, we require all new and returning Fall Product Program managers to take one additional Snacks & Magazines training in preparation to prepare for the Snacks & Magazines sale. Your Position Description(s) Service Unit Manager's Full Position Description Purpose: Service Unit Managers provide leadership and management to Girl Scout adult volunteers in their service unit. The Service Unit Manager is responsible for overseeing and assisting volunteers with planning, membership, finances, and programming. Term of appointment: Service Unit Managers fulfill a one-year commitment lasting from July to June with the option to hold the position for up to three years. Individuals must sign a position agreement each year. People interested in serving as a Service Unit Manager should apply to Girl Scouts River Valleys and are interviewed and appointed by staff. This position varies in time commitment, with hours ranging from 2-10 hours per month dependent on time of year and the size of the Service Unit. Reports to: Service Unit Managers are managed and supported by Girl Scouts River Valleys staff. Requirements: Currently registered adult member of Girl Scouts of the USA. Complete and pass background check. Complete Girl Scout River Valleys volunteer onboarding process. Complete the Service Unit Volunteer Position Agreement. Abide by the Girl Scout Promise and Law. Skills & Qualifications A qualified candidate for the position of Service Unit Manager has the following skills: Organized and solution-oriented individual who demonstrates commitment to the Girl Scout Mission, Promise, and Law. Demonstrates small-team leadership skills including management and programming. Maintains dependability and transparency. Displays flexibility and adaptability. Effective communicator and comfortable expressing one's own ideas, as well as listening openly to the thoughts and ideas of others. Foster diversity and equity within Service Unit. Dedicated to open and prompt communication with Service Unit and Girl Scout River Valleys staff. Understands and follows all Girl Scout River Valleys’ Policies. Responsibilities Lead Provide leadership to Service Unit team volunteers that align with both Service Unit and Girl Scout River Valleys' goals and strategic plan. Manage and support Service Unit volunteers as it relates to their position(s). Ensure your Service Unit centers the Girl Scout Mission, Law, and Promise. Support and create programming that supports the experience of Girl Scouts; promote council-offered programming Support and include Juliette Girl Scouts and their mentors. Communicate Communicate regularly, promptly, and proactively with Girl Scout River Valleys staff. Create and implement a communication plan for Service Unit team volunteers, troop leaders, adult volunteers, and parents in the absence of a communications team member. (Rallyhood, Facebook, emails, shared calendars, etc.). Develop and execute measurable short-term and long-term volunteer recruitment, development, and professional goals for each Girl Scout year. Provide timely updates to your Service Unit team regarding policies, procedures, and standards. Implement conflict resolution techniques and when necessary, collaborate with Girl Scouts River Valleys staff on escalated issues. Engage Your Community With your Service Unit team, engage with local community to share the value of the Girl Scout program. Partner with Service Unit Recruiter in recruiting girl members, adult volunteers, and troop leaders. Support a Commitment to Diversity, Equity, and Inclusion Support Girl Scout River Valleys’ commitment to recruiting, empowering and investing in a diverse membership in an equitable and welcoming environment where all members create and feel a sense of belonging. Recruiter's Full Position Description Purpose: As a recruiter, you are responsible for recruiting new Girl Scouts, adult volunteers, and troop leaders to form new Girl Scout troops in your assigned Service Unit. You'll use and develop connections within the community to encourage families to register as members and/or volunteers. This process consists primarily of community outreach and grassroots organization. Term of appointment: Recruiters fulfill a one-year commitment, lasting from June to May, and have the option to apply to renew their position to serve multiple one-year terms. Most of the work for this position is concentrated from June-October, with fewer responsibilities in winter and spring. People interested in serving as recruiters should contact Girl Scouts River Valleys and are appointed and interviewed by staff. All Service Unit volunteers must complete a background check and training. Reports to: Service Unit recruiters are managed and supported through a partnership between the Service Unit Manager and Girl Scouts River Valleys staff. Requirements: Currently registered adult member of Girl Scouts of the USA. Complete and pass background check. Complete Girl Scout River Valleys volunteer onboarding process. Complete the Service Unit Volunteer Position Agreement. Abide by the Girl Scout Promise and Law. Skills & Qualifications A qualified candidate for the position of Service Unit recruiter has the following skills: Ability to build and maintain local connections and knowledge of their community. Ability to mobilize groups of people to work towards a shared goal. Ability to promote Girl Scouts with enthusiasm and creativity. Ability to adapt and change course as strategies and tactics evolve. Comfortable with public speaking and communicating in large groups. Strong diversity, equity and inclusion (DEI) and cross-cultural communications skills, including the ability to communicate and recruit effectively with diverse communities who live in your Service Unit. Responsibilities Mobilize and Organize Mobilize people within the Service Unit, including Service Unit volunteers, troop leaders, and families, to help with recruitment and outreach. Work to meet membership goals provided by Girl Scouts River Valleys. Work with Girl Scouts River Valleys staff to attend and staff a table at school open houses and back-to-school nights. Find family-friendly events in the community and sign up to host tables, and/or host your own local Girl Scout sign-up events. Distribute yard signs, paper flyers, e-flyers and other digital promotions at high-traffic and high-impact areas within your Service Unit. Build and maintain relationships with local schools and community organizations. Communication Communicate promptly with Girl Scouts River Valleys staff during the busiest recruitment seasons (August, September, and October). Share updates and respond to inquiries in a timely manner with Girl Scouts River Valleys staff, the Service Unit Manager, other Service Unit team members, and troop leaders. Ensure that GSRV’s Troop Catalog (the online database of troop information) is up to date and accurate for Girl Scout troops in your Service Unit. Treasurer's Full Position Description Purpose: As the service unit treasurer, you provide general oversight and management of all Service Unit finances and support in relation to troop finances. Term of appointment: Treasurers fulfill a one-year commitment lasting from June to July. Treasurers are appointed by Girl Scouts River Valleys Staff. Reports to: Service Unit Treasurers are supported through a partnership between the Service Unit Manager and Girl Scouts River Valleys. Requirements: Currently registered adult member of Girl Scouts of the USA. Complete and pass background check. Complete Girl Scout River Valleys volunteer onboarding process. Complete the Service Unit Volunteer Position Agreement. Abide by the Girl Scout Promise and Law. Skills & Qualifications A qualified candidate for the position of Service Unit Treasurer has the following skills: Skilled in money management. Able to convey financial concepts to others. Developed organizational skills as it relates to money management. Skilled in budgeting and monitoring of Service Unit funds. Ability to clearly report financial status to Service Unit Manager, Service Unit team, and Girl Scouts River Valleys staff as needed. Responsibilities Become a signer on Service Unit bank account including online access and a debit card. All accounts must have two signers from separate households. Ensure all bank account statements are mailed to the Service Unit Manager. Submit Service Unit Finance Report by June 30. Ensure all troops have a bank account. Work with Service Unit team to create a yearly budget. Provide a monthly budget update to the Service Unit team as needed. Assist disbanding troops with closing accounts and finalizing paperwork. Assist new troops with setting up new bank accounts. Assist troops in filling out and submitting their finance reports if needed. Work with Service Unit Manager to address troop finance issues. Communications Representative's Full Position Description Communications representatives enhance public awareness and support of Girl Scouting through regular two-way communication with local media and community contacts, and serve as a vital link between the community and the council communications department. This position is appointed yearly by Girl Scouts River Valleys staff. Qualifications Currently registered adult member of Girl Scouts of the USA Complete background check Complete Girl Scout River Valleys volunteer onboarding process Committed to speak and act in a manner consistent with the Girl Scout mission, Promise, and Law Knowledge of the Girl Scout program and a positive attitude toward Girl Scouts Ability to organize materials and accurately maintain records Practice welcoming and inclusive behavior toward people of all ages, races, religions, cultures, abilities, sexual orientation, gender, educational, and economic backgrounds Ability to speak and write clearly, accurately, and enthusiastically Basic knowledge about your community and its resources Demonstrate strong group and interpersonal communication skills Ability and willingness to initiate contacts with groups and individuals within the community Willingness to work with all troops within service unit as well as other nearby communication representatives to ensure quality coverage of Girl Scout events Responsibilities Communicate regularly with Girl Scout River Valleys staff Maintain positive relationships with Girl Scout River Valleys’ staff, service unit team, parents, troop leaders, and community partners Remain informed about and comply with the most current policies, procedures, and guidelines of Girl Scouts River Valleys and Girl Scouts of the USA (GSUSA) including, but not limited to: Mandated Reporting Policy Data Security Policy Volunteer Eligibility Policy Attend regular service unit team and troop leader meetings Provide support for service unit events and initiatives Read role-specific communications (do not unsubscribe from council newsletters) Actively seek opportunities to submit news releases and photos to local communications media, including print, school publications, TV, and radio Take photographs and write brief articles regarding service unit and troop activities and events Submit news items and photos to the council’s marketing and communications department for internal (i.e. Girl Scout River Valleys newsletters) and external use (i.e. news and social media). Ensure photo releases and interview consent forms are completed by parents/guardians of minors included. Inform troop leaders how to submit stories and photos to area newspapers or council publications Develop a system for sharing information within the service unit. This might include promoting and supporting the service unit website or building an email newsletter Promote and support Girl Scout River Valleys’ Family Giving Campaign, Cookie Program, and fall product program (Snacks & Magazines) in relationship to your volunteer position Event Coordinator's Full Position Description This position supervises the coordination of service unit events to ensure safety, risk management, adherence to policies, and connection to Girl Scout Leadership Experience outcomes. This position is appointed yearly by Girl Scouts River Valleys staff. Qualifications Currently registered adult member of Girl Scouts of the USA Complete background check Complete Girl Scouts River Valleys volunteer onboarding process Committed to speak and act in a manner consistent with the Girl Scout mission, Promise, and Law Knowledge of the Girl Scout program and a positive attitude toward Girl Scouts Ability to organize materials and accurately maintain records Practice welcoming and inclusive behavior toward people of all ages, races, religions, cultures, abilities, sexual orientation, gender, educational, and economic backgrounds Ability to speak and write clearly, accurately, and enthusiastically Basic knowledge about your community and its resources Demonstrate strong group and interpersonal communication skills Ability and willingness to initiate contacts with groups and individuals within the community Responsibilities Communicate regularly with Girl Scouts River Valleys staff Maintain positive relationships with Girl Scouts River Valleys’ staff, service unit team, parents, troop leaders, and community partners Remain informed about and comply with the most current policies, procedures, and guidelines of Girl Scouts River Valleys and Girl Scouts of the USA (GSUSA) including, but not limited to: Mandated Reporting Policy Data Security Policy Volunteer Eligibility Policy Attend regular service unit team and troop leader meetings Provide support for service unit events and initiatives Read role-specific communications (do not unsubscribe from council newsletters) Work with the service unit manager to recruit volunteers/committees to plan, implement and evaluate service unit events Coordinate and/or support all events held within the service unit, either by direct planning or by supervising and supporting other event volunteers Ensure events are planned and implemented utilizing River Valleys’ Event Guide and Core Service Unit Event planning packets Involve your service unit treasurer in all financial aspects of events Ensure all applicable pre-and post-event paperwork is completed, submitted by deadline, and approved by your service unit manager Follow established council guidelines to remove barriers ensuring that events and facilities are open and accessible to all girls Encourage troop leaders to participate in service unit and council-sponsored events Promote and support Girl Scouts River Valleys’ Family Giving Campaign, fall product program (Snacks & Magazines), and Cookie Program in relationship to your volunteer position Work with the service unit registrar to ensure all girls and adults are registered Service Unit Cookie Manager's Full Position Description Purpose: The Service Unit Cookie Manager coordinates the Cookie Program (largest girl-led business) at the Service Unit level including training and mentoring troop cookie managers, leveling inventory among troops, assisting with cookie management software, and distributing rewards. Term of appointment: This position is appointed yearly by Girl Scouts River Valleys staff. Reports to: Service Unit Cookie Managers are supported through a partnership between the Service Unit Manager and Girl Scout River Valleys Requirements: Currently registered adult member of Girl Scouts of the USA. Complete and pass background check. Complete Girl Scout River Valleys volunteer onboarding process. Complete the Service Unit Volunteer Position Agreement. Abide by the Girl Scout Promise and Law. Skills & Qualifications A qualified candidate for the position of Service Unit Cookie Manager has the following skills: Knowledge of the Girl Scout program. Ability to organize materials and accurately maintain records. Practice welcoming and inclusive behavior toward people of all ages, races, religions, cultures, abilities, sexual orientation, gender, educational, and economic backgrounds. Solid written and verbal communication skills. Basic knowledge about your community and its resources. Demonstrate strong group and interpersonal communication skills. Ability and willingness to initiate contacts with groups and individuals within the community. Ability to organize materials and accurately maintain records. Responsibilities Communicate as needed with Girl Scouts River Valleys staff. Maintain a spirit of teamwork with Girl Scouts River Valleys’ staff, Service Unit team, parents/guardians, troop leaders, and community partners. Remain informed about and comply with the most current policies, procedures, and guidelines of Girl Scouts River Valleys and Girl Scouts of the USA (GSUSA) including, but not limited to: Mandated Reporting Policy Volunteer Eligibility Policy Attend regular Service Unit team and troop leader meetings. Provide support for Service Unit events and initiatives. Read role-specific communications from Girl Scouts River Valleys like The Cookie Press blog. Complete Cookie Program training. Plan a Service Unit Cookie Rally and Cookie Program training for the Troop Cookie Managers and leaders in your Service Unit. Monitor troop cookie orders. Be a resource for cookie questions and for troubleshooting problems. Disperse cookie rewards to troops. Service Unit Fall Product Manager's Full Position Description Purpose: The Fall Product Manager facilitates the Fall Product program within the Service Unit including training, mentoring Troop Fall Product Managers, and managing inventory. Term of appointment: Fall Product Managers fulfill a one-year commitment lasting from June to July. This position is appointed yearly by Girl Scouts River Valleys staff. Reports to: Service Unit Fall Product Managers are supported through a partnership between the Service Unit Manager and Girl Scout River Valleys. Requirements: Currently registered adult member of Girl Scouts of the USA. Complete and pass background check. Complete Girl Scout River Valleys volunteer onboarding process. Complete the Service Unit Volunteer Position Agreement. Abide by the Girl Scout Promise and Law. Skills & Qualifications Knowledge of the Girl Scout program. Ability to organize materials and accurately maintain records. Practice welcoming and inclusive behavior toward people of all ages, races, religions, cultures, abilities, sexual orientation, gender, educational, and economic backgrounds. Solid written and verbal communication skills. Basic knowledge about your community and its resources. Demonstrate strong group and interpersonal communication skills. Ability and willingness to initiate contacts with groups and individuals within the community. Responsibilities Communicate as needed with Girl Scout River Valleys staff. Maintain a spirit of teamwork with Girl Scouts River Valleys’ staff, Service Unit team, parents/guardians, troop leaders, and community partners . Remain informed about and comply with the most current policies, procedures, and guidelines of Girl Scouts River Valleys and Girl Scouts of the USA (GSUSA) including, but not limited to: Mandated Reporting Policy Volunteer Eligibility Policy Attend regular Service Unit team and troop leader meetings. Provide support for Service Unit events and initiatives. Read role-specific communications from Girl Scouts River Valleys like the In a Nutshell blog. Troop Mentor's Full Position Description The troop mentor’s role is rewarding, fun, and important! The troop mentor welcomes new leaders and introduces them to resources and support including: the service unit team, troop leader meetings, troop support, and online trainings and resources. This position is appointed yearly by Girl Scouts River Valleys staff. Qualifications Currently registered adult member of Girl Scouts of the USA Complete background check Complete Girl Scouts River Valleys volunteer onboarding process Committed to speak and act in a manner consistent with the Girl Scout mission, Promise, and Law Knowledge of the Girl Scout program and a positive attitude toward Girl Scouts Ability to organize materials and accurately maintain records Practice welcoming and inclusive behavior toward people of all ages, races, religions, cultures, abilities, sexual orientation, gender, educational, and economic backgrounds Ability to speak and write clearly, accurately, and enthusiastically Basic knowledge about your community and its resources Demonstrate strong group and interpersonal communication skills Ability and willingness to initiate contacts with groups and individuals within the community Responsibilities Communicate regularly with Girl Scouts River Valleys staff Maintain positive relationships with River Valleys’ staff, service unit team, parents, troop leaders, and community partners Remain informed about and comply with the most current policies, procedures, and guidelines of Girl Scouts River Valleys and Girl Scouts of the USA (GSUSA) including, but not limited to: Mandated Reporting Policy Data Security Policy Volunteer Eligibility Policy Attend regular service unit team and troop leader meetings Provide support for service unit events and initiatives Read role-specific communications (do not unsubscribe from council newsletters) Timeline of Responsibilities September-November Obtain new troop leader(s) information from Girl Scouts River Valleys’ reports or service unit team Contact new leader(s) via email or phone call to introduce yourself and welcome new leader(s) Invite new leader(s) to the upcoming service unit meeting and/or provide information about alternative methods of communication (email, website, etc.) Check in with new leaders to see if they have questions or concerns about the fall product program (Snacks & Magazines), troop meetings, getting started, registrations, program, etc. and refer them to the appropriate resources if needed Attend troop leader meetings and introduce any new leaders that attend Facilitate a new leader orientation meeting with new troop leaders December-January Check in with new leader(s) to see if they have questions or concerns about the upcoming Cookie Program and refer them to the appropriate resources if needed, including the service unit cookie manager and Girl Scouts River Valleys’ Product Sales team March-May Encourage and remind new troops to register early for the upcoming Girl Scout year Be available to answer questions related to Bridging and Court of Awards ceremonies June-July Follow up with new troops that have not registered early to see if they will be returning. If not, make sure they know the disbanding process. Promote other ways girls can participate if troop if considering disbanding Be a friend and mentor to new troop leaders Must have an email address and allow Girl Scouts River Valleys to provide it to new troop leaders in your service unit Promote Girl Scouts River Valleys programs, training, and resources to new leaders Maintain positive relationships with Girl Scouts River Valleys’ staff, service unit team, parents, troop leaders, and community partners Follow all Girl Scouts of the USA and Girl Scouts River Valleys’ policies, standards, and procedures Promote and support Girl Scouts River Valleys’ Family Giving Campaign, fall product program (Snacks & Magazines), and Cookie Program in relationship to your volunteer position Support and promote the Girl Scout Leadership Experience Attend regular service unit team and troop leader meetings Provide support for service unit events and initiatives Registrar's Full Position Description The registrar’s role is to assist the members in your service unit with registration and to support and encourage accurate registrations for our fall product program (Snacks & Magazines), Cookie Program, and Early Bird registration. This position is appointed yearly by Girl Scouts River Valleys staff. Qualifications Ability to organize materials and accurately maintain records Currently registered adult member of Girl Scouts of the USA Complete Girl Scouts River Valleys volunteer onboarding process Practice welcoming and inclusive behavior toward people of all ages, races, religions, cultures, abilities, sexual orientation, gender, educational, and economic backgrounds Committed to speak and act in a manner consistent with the Girl Scout mission, Promise, and Law Demonstrate strong group and interpersonal communication skills Ability and willingness to initiate contacts with groups and individuals within the community Knowledge of the Girl Scout program and a positive attitude toward Girl Scouts Responsibilities Communicate regularly with Girl Scouts River Valleys staff Maintain positive relationships with Girl Scouts River Valleys’ staff, service unit team, parents, troop leaders, and community partners Remain informed about and comply with the most current policies, procedures, and guidelines of Girl Scouts River Valleys and Girl Scouts of the USA (GSUSA) including, but not limited to: Mandated Reporting Policy Data Security Policy Volunteer Eligibility Policy Attend regular service unit team and troop leader meetings Provide support for service unit events and initiatives Read role-specific communications (do not unsubscribe from council newsletters) Timeline of Responsibilities August-September Create/maintain a service unit troop roster (to include information on troops welcoming new members, schools, meeting information, leader contact, number of girls, etc.) Encourage troops to register on time by October 1 December–January Encourage troops to register before cookie sales begin April–June Promote Early Bird registration (send out reminders) Assist with troop placement as necessary Contact troops that have not registered as necessary Maintain positive relationships with Girl Scouts River Valleys’ staff, service unit team, parents, troop leaders, and community partners Follow all Girl Scouts of the USA and Girl Scouts River Valleys’ policies, standards, and procedures Promote and support Girl Scouts River Valleys’ Family Giving Campaign, fall product program (Snacks & Magazines), and Cookie Program in relationship to your volunteer position Support and promote the Girl Scout Leadership Experience Work with troop leaders to ensure troop rosters are correct Work with service unit team members to ensure girls and adults are registered Attend regular service unit team and troop leader meetings Provide support for service unit events and initiatives Outdoor Champion's Full Position Description Outdoor champions are Girl Scout River Valleys volunteers who are confident in their outdoor skills, including outdoor cooking, fire building, sleeping outdoors, and leading outdoor activities. This position will include teaching, supporting, and mentoring troop leaders and other volunteers who are ready to lead girls in nature activities, outdoor skills, and outdoor badges. An outdoor champion should be confident in their ability to lead a small group of adults through outdoor training activities, and should be passionate about getting girls outside! This position is appointed yearly by Girl Scouts River Valleys staff. Qualifications Currently registered adult member of Girl Scouts of the USA Complete background check Complete Girl Scouts River Valleys volunteer onboarding process Committed to speak and act in a manner consistent with the Girl Scout mission, Promise, and Law Knowledge of the Girl Scout program and a positive attitude toward Girl Scouts Ability to organize materials and accurately maintain records Practice welcoming and inclusive behavior toward people of all ages, races, religions, cultures, abilities, sexual orientation, gender, educational, and economic backgrounds Ability to speak and write clearly, accurately, and enthusiastically Basic knowledge about your community and its resources Demonstrate strong group and interpersonal communication skills Ability and willingness to initiate contacts with groups and individuals within the community Experience in camping out with girls Complete Outdoor Champion training with River Valleys staff. Check website for dates and locations. Responsibilities Teach, support, and advise volunteers on how to take girls camping at Girl Scout River Valleys camps as well as local, state, and national campgrounds Promote the importance of outdoor activities as a part of the Girl Scout Leadership Experience. This includes teaching, mentoring, and supporting volunteers in nature-based activities and outdoor skills Ensure outdoor activities are planned following the guidelines found in Volunteer Essentials, Safety-Wise, and the Safety Activity Checkpoints Encourage troop leaders to participate in service unit and council-sponsored events Complete volunteer position training within the required timeframe Communicate regularly with Girl Scout River Valleys staff Maintain positive relationships with Girl Scout River Valleys’ staff, service unit team, parents, troop leaders, and community partners Remain informed about and comply with the most current policies, procedures, and guidelines of Girl Scouts River Valleys and Girl Scouts of the USA (GSUSA) including, but not limited to: Mandated Reporting Policy Data Security Policy Volunteer Eligibility Policy Attend regular service unit team and troop leader meetings Provide support for service unit events and initiatives Read role-specific communications (do not unsubscribe from council newsletters) Next Steps Learn More About Your Role(s)✓ Check out our service unit manager checklist to see your year at a glance.✓ Check out our treasurer checklist to see your year at a glance.✓ Check out our recruiter checklist to see your year at a glance.✓ Check out our communications representative checklist to see your year at a glance.✓ Check out our event coordinator checklist to see your year at a glance.✓ Check out our service unit fall product manager checklist to see your year at a glance. ✓ Check out our service unit cookie manager checklist to see your year at a glance.✓ Check out our troop mentor checklist to see your year at a glance.✓ Check out our registrar checklist to see your year at a glance.✓ Check out our outdoor champion checklist to see your year at a glance. Become Familiar with Our Policies ✓ Review the policies that all members, volunteers, families, and general public are responsible for compliance with. Complete the Volunteer Agreement Form ✓ Now that you've finished your orientation, if you haven't already, be sure to complete the Service Unit Volunteer Agreement to complete your role onboarding. Questions? Congratulations on completing the service unit orientation! Do you have any questions? Yes, I have questions. Nope! What questions do you have?Name* First Last Email*