As a service unit cookie manager, you are the trainer, the resource, the helper, and the cheerleader for troops during the Girl Scout Cookie Program.
Girl Scouts River Valleys could not do this work without you. Dedicated and generous volunteers like you, help girls gain the valuable skills they need to become tomorrow’s leaders. Thank you for taking on this important role!
If you were unable to attend a virtual training session (held December 5-9), please complete the online training below. If you are a new service unit cookie manager, watch the Service Unit Cookie Basics Video prior to completing the online training.
Your Year at a Glance
Upon Registration: Role On-boarding
Once you register as a service unit cookie manager, we have an online service unit orientation to help you understand your role. Then, each service unit volunteer must complete the position agreement every year, which includes a full position description.
December: Training & Materials
Before the sale, complete your service unit cookie program training. Then you can begin to plan your cookie rally, train your troops, and become familiar with Looker and Smart Cookies. In late December, we will send you a shipment of materials to help facilitate your training and to hand out to troops. Ensure each troop cookie manager has completed the online Troop Cookie Manager Responsibility Forms by February 1 and order any cookie rally supplies by the specified deadline.
January: Troop Training & Cookie Rallies
Before Cookie Go Day (February 20, 2021), you are required to train your troop cookie managers and hand out troop cookie sale materials to them to ensure they are prepared. Monitor troop initial orders and make sure they specify a delivery location. Be a resource to troops that have questions about finance.
Additionally, you can opt to host a Cookie Rally to get troops excited for the cookie season! This is a great opportunity to introduce girls to the skills they’ll be honing throughout their sale.
February–March: Manage Troops During the Sale
During the sale, you will maintain close communication with troops within your service unit to stay updated regarding which troops have too many or too few cookies on-hand, and to help facilitate cookie transfers through the Cookie Swap Wiki online platform. Remind troops that all transfers must be entered into Smart Cookies. Keep cookie spirits high by being a cookie promoter and a resource for troop questions and concerns, while staying alert to announcements and requests from council.
March–May: Wrap-Up After the Sale
After the sale ends (April 2, 2021), you will help to ensure that all troops within your service unit allocate cookies to girls, submit girl rewards on time, and submit their Finance/Inventory Issue Form if necessary.
The rewards for your service unit will be shipped directly to you around mid-May. Once you receive them, you are responsible for accurately checking the items in and reporting discrepancies to Girl Scouts River Valleys by May 22. In Smart Cookies, run the “Recognition Order Summary by Troop” report to organize your packing list and contact the troops to arrange for pickup. Be sure the item count is correct by double-checking the troop’s item count with their troop cookie manager.