Service Unit Volunteer Position Agreement - Girl Scouts River Valleys Volunteers

All service unit team members are required to agree to their position description(s) each year by completing this form. This form must be completed after you have identified yourself as a team member and completed member registration for the 2022-2023 Girl Scout year—if you have not completed identification, please follow these instructions, contact your service unit manager, or contact Girl Scouts River Valleys first.

If you are a new volunteer, or new to your volunteer role this year, please take the Service Unit Orientation before completing this agreement form.

Name*
First Last
Email*
Service Unit Name or Number*

To look up your service unit name or number, see our service unit directory.
Which position are you holding this year?*
Please select the position you are holding for the 2022-2023 year. If you are holding more than one position, you will need to resubmit this application for each volunteer position.
- Service Unit Manager
- Service Unit Treasurer
- Service Unit Recruiter
- Service Unit Registrar
- Service Unit Troop Mentor
- Service Unit Cookie Manager
- Service Unit Fall Product Manager
- Service Unit Communications
- Service Unit Event Coordinator
- Service Unit Outdoor Champion
- Service Unit Day Camp Director
- Regional Cupboard Manager
Please read the Position Description for the Service Unit Manager:*
Purpose: To provide the leadership and management of an assigned geographic area by ensuring the retention of existing members and the extension of the Girl Scout program to potential members.

Term of appointment: Volunteers in this position will be appointed annually by staff based on demonstrated ability to fulfill the responsibilities of the position. A person can hold this role for a maximum of three years consecutively.

Reports to: Service unit managers are supported by and report to their identified Volunteer Support staff. Service unit manger training is available both online and in person.

Requirements
- Currently registered adult member of Girl Scouts of the USA
- Complete and pass background check
- Complete Girl Scout River Valleys volunteer onboarding process
Qualifications
- Be guided in all actions by the Girl Scout mission, Promise, and Law
- Girl focus: Help girls to empower themselves to lead activities, learn by doing, and cooperate with others on current issues that involve their interests and needs, while having fun.
- Maintain organization and confidentiality of materials and records.
- Personal integrity: Demonstrate dependability, honesty, and credibility.
- Adaptability: Adjust, modify own behavior, and remain flexible and tolerant in response to changing situations and environments.
- Oral communication: Express ideas and facts clearly and accurately.
- Foster diversity: Understand, respect, and embrace differences.
- Computer skills: Access to email and the internet.
- Willingness to maintain a cooperative working relationship with paid staff, service team members, and troop leaders.
Responsibilities
- Manage all service unit team volunteers.
- Provide leadership to service team, including scheduling meetings and/or other communication to review plans and issues of the service unit.
- Involve service team members in development and assessment of service unit delivery plans.
- Identify, recruit, and support development of potential service team members.
- Facilitate positive and effective communication within the service unit among leaders, service team, and parents/guardians.
- Provide timely updates to service unit members to keep them informed on up-to-date policies, procedures, and standards.
- Support year-round service unit recruitment.
- Engage with the community-at-large, regarding the value of the Girl Scout program.
- Provide meetings/opportunities for troop leaders and service unit volunteers to network and exchange information.
- Ensure the Girl Scout mission, program goals, and diversity vision is reflected in the service unit communication and activities.
- Support the Girl Scout culture of philanthropy and River Valleys Family Giving Initiatives.
- Coach, motivate, and recognize service unit volunteers.
- When necessary, implement conflict resolution techniques.
- Remain informed about and comply with the most current policies, procedures, and guidelines of Girl Scouts River Valleys and Girl Scouts of the USA (GSUSA) including, but not limited to:
  
  Mandated Reporting Policy
  
  Volunteer Eligibility Policy
- Communicate regularly and positively with Girl Scouts River Valleys staff.
- Read role-specific e-communications (do not unsubscribe from council e-newsletters).
- Share important Girl Scout information from SUM Summaries e-newsletters with volunteers in your area.
- Monitor service unit finances in partnership with the service unit treasurer.
- Support Juliette (individual) Girl Scouts in the service unit as necessary.
- Promote adult awards to service unit.
Timeline of Responsibilities

August-October
- Secure and confirm meeting space and time for all upcoming troop leader meetings.
- Welcome any new volunteers to the service unit at troop leader meetings.
- Recruit for open service unit volunteer positions if needed.
- Highlight/observe Juliette Gordon Low’s Birthday (October 31).
November-February
- Promote and ensure that all troops know about cookie rally activities.
- Promote and ensure service unit representation at River Valleys’ Annual Meeting.
- Highlight/observe World Thinking Day (February 22).
March-June
- Highlight/observe Girl Scouts’ Birthday (March 12).
- Highlight/observe National Volunteers Week/Girl Scout Leader Day (April 22).
- Identify and recruit for team positions for upcoming year by June 30.
- Provide recommendations for prospective service team volunteers to volunteer support staff.
- Promote Early Bird registration at troop leader meetings.
- Celebrate success—hold an end-of-year service unit Court of Awards/Bridging ceremony if possible.
- Participate in staff facilitated year-end review and help staff with planning and facilitation.
- Ensure service unit treasurer submits Troop & Service Unit Finance Report by June 30.
- I agree to the Responsibilities and Qualifications for my position.
Please read the Position Description for the Service Unit Treasurer:*
Purpose: As the service unit treasurer, you provide general oversight and management of your service unit’s finances and support troop volunteers with their troop finances. The troop volunteers are responsible for managing the troop finances.

Term of appointment: This is a one-year term, annually appointed, including an option of reappointment based on demonstrated ability to fulfill the responsibilities of the position. An interview with Girl Scout River Valleys staff is required for all new service unit treasurers prior to appointment. This position is appointed by Volunteer Support staff.

Reports to: Service unit treasurers are managed and supported through a partnership with Girl Scouts River Valleys Volunteer Support staff and their service unit manager. Service unit treasurer training is available both online and in person.

Requirements
- Currently registered adult member of Girl Scouts of the USA
- Complete and pass background check
- Complete Girl Scout River Valleys volunteer onboarding process
Qualifications
- Committed to speak and act in a manner consistent with the Girl Scout mission, Promise, and Law
- Knowledge of the Girl Scout program and a positive attitude toward Girl Scouts
- Ability to organize materials and accurately maintain records
- Practice welcoming and inclusive behavior toward people of all ages, races, religions, cultures, abilities, sexual orientation, gender, educational, and economic backgrounds
- Ability to speak and write clearly, accurately, and enthusiastically
- Basic knowledge about your community and its resources
- Demonstrate strong group and interpersonal communication skills
- Ability and willingness to initiate contacts with groups and individuals within the community
Responsibilities
- Communicate regularly with Girl Scout River Valleys staff.
- Maintain positive relationships with Girl Scouts River Valleys staff, service unit team, parents, troop leaders, and community partners.
- Remain informed about and comply with the most current policies, procedures, and guidelines of Girl Scouts River Valleys and Girl Scouts of the USA (GSUSA) including, but not limited to:
  
  Mandated Reporting Policy
  
  Volunteer Eligibility Policy
- Attend regular service unit team and troop leader meetings.
- Provide financial support for service unit events and initiatives (i.e. budgeting and management of service unit funds).
- Read role-specific e-communications (do not unsubscribe from council e-newsletters).
- Provide a monthly report of the financial expenses and revenue to the service unit manager and service unit team.
Timeline of Responsibilities

September-October
- New treasurers:
  
  Become a signer on the service unit bank account, including online access and a debit card.
- All treasurers:
  
  Ensure the service unit bank account statements are mailed to the service unit manager.
  
  Ensure all troops have a bank account prior to the fall product program (Snacks & Magazines) beginning on October 1.
  
  Assist new troops with opening new bank accounts and obtain Troop Bank Account Records.
November-January
- Ensure all troops have a bank account prior to the beginning of the Girl Scout Cookie sale beginning.
May-July
- Send reminders to troops to fill out and submit finance reports by June 30.
- Help troops fill out finance reports as needed.
- Submit Service Unit Finance Report to Girl Scouts River Valleys by June 30.
- Contact troops that have not submitted a Troop Finance Report by June 30.
- Collaborate with your service unit team to update/develop the budget for the year.
- Provide a monthly service unit finance report to other volunteers.
- Assist troops with bank account management as needed.
- Assist disbanding troops with closing accounts and finalizing paperwork.
- I agree to the Responsibilities and Qualifications for my position.
Please read the Position Description for the Service Unit Registrar:*
The registrar’s role is to assist the members in your service unit with registration and to support and encourage accurate registrations for our fall product program (Snacks & Magazines), Cookie Program, and Early Bird registration.

This position is appointed yearly by Girl Scouts River Valleys staff.

Qualifications
- Ability to organize materials and accurately maintain records
- Currently registered adult member of Girl Scouts of the USA
- Complete Girl Scouts River Valleys volunteer onboarding process
- Practice welcoming and inclusive behavior toward people of all ages, races, religions, cultures, abilities, sexual orientation, gender, educational, and economic backgrounds
- Committed to speak and act in a manner consistent with the Girl Scout mission, Promise, and Law
- Demonstrate strong group and interpersonal communication skills
- Ability and willingness to initiate contacts with groups and individuals within the community
- Knowledge of the Girl Scout program and a positive attitude toward Girl Scouts
Responsibilities
- Communicate regularly with Girl Scouts River Valleys staff
- Maintain positive relationships with Girl Scouts River Valleys’ staff, service unit team, parents, troop leaders, and community partners
- Remain informed about and comply with the most current policies, procedures, and guidelines of Girl Scouts River Valleys and Girl Scouts of the USA (GSUSA) including, but not limited to:
  
  Mandated Reporting Policy
  
  Volunteer Eligibility Policy
- Attend regular service unit team and troop leader meetings
- Provide support for service unit events and initiatives
- Read role-specific communications (do not unsubscribe from council newsletters)
Timeline of Responsibilities
- August-September
  
  Create/maintain a service unit troop roster (to include information on troops welcoming new members, schools, meeting information, leader contact, number of girls, etc.)
  
  Encourage troops to register on time by October 1
- December–January
  
  Encourage troops to register before cookie sales begin
- April–June
  
  Promote Early Bird registration (send out reminders)
  
  Assist with troop placement as necessary
  
  Contact troops that have not registered as necessary
  
  Maintain positive relationships with Girl Scouts River Valleys’ staff, service unit team, parents, troop leaders, and community partners
  
  Promote and support Girl Scouts River Valleys’ Family Giving Campaign, fall product program (Snacks & Magazines), and Cookie Program in relationship to your volunteer position
  
  Support and promote the Girl Scout Leadership Experience
  
  Work with troop leaders to ensure troop rosters are correct
  
  Work with service unit team members to ensure girls and adults are registered
  
  Attend regular service unit team and troop leader meetings
  
  Provide support for service unit events and initiatives
- I agree to the Responsibilities and Qualifications for my position.
Please read the Position Description for the Service Unit Troop Mentor:*
The troop mentor’s role is rewarding, fun, and important! The troop mentor welcomes new leaders and introduces them to resources and support including: the service unit team, troop leader meetings, troop support, and online trainings and resources.

This position is appointed yearly by Girl Scouts River Valleys staff.

Qualifications
- Currently registered adult member of Girl Scouts of the USA
- Complete background check
- Complete Girl Scouts River Valleys volunteer onboarding process
- Committed to speak and act in a manner consistent with the Girl Scout mission, Promise, and Law
- Knowledge of the Girl Scout program and a positive attitude toward Girl Scouts
- Ability to organize materials and accurately maintain records
- Practice welcoming and inclusive behavior toward people of all ages, races, religions, cultures, abilities, sexual orientation, gender, educational, and economic backgrounds
- Ability to speak and write clearly, accurately, and enthusiastically
- Basic knowledge about your community and its resources
- Demonstrate strong group and interpersonal communication skills
- Ability and willingness to initiate contacts with groups and individuals within the community
Responsibilities
- Communicate regularly with Girl Scouts River Valleys staff
- Maintain positive relationships with River Valleys’ staff, service unit team, parents, troop leaders, and community partners
- Remain informed about and comply with the most current policies, procedures, and guidelines of Girl Scouts River Valleys and Girl Scouts of the USA (GSUSA) including, but not limited to:
  
  Mandated Reporting Policy
  
  Volunteer Eligibility Policy
- Attend regular service unit team and troop leader meetings
- Provide support for service unit events and initiatives
- Read role-specific communications (do not unsubscribe from council newsletters)
Timeline of Responsibilities
- September-November
  
  Obtain new troop leader(s) information from Girl Scouts River Valleys’ reports or service unit team
  
  Contact new leader(s) via email or phone call to introduce yourself and welcome new leader(s)
  
  Invite new leader(s) to the upcoming service unit meeting and/or provide information about alternative methods of communication (email, website, etc.)
  
  Check in with new leaders to see if they have questions or concerns about the fall product program (Snacks & Magazines), troop meetings, getting started, registrations, program, etc. and refer them to the appropriate resources if needed
  
  Attend troop leader meetings and introduce any new leaders that attend
  
  Facilitate a new leader orientation meeting with new troop leaders
- December-January
  
  Check in with new leader(s) to see if they have questions or concerns about the upcoming Cookie Program and refer them to the appropriate resources if needed, including the service unit cookie manager and Girl Scouts River Valleys’ Product Sales team
- March-May
  
  Encourage and remind new troops to register early for the upcoming Girl Scout year
  
  Be available to answer questions related to Bridging and Court of Awards ceremonies
- June-July
  
  Follow up with new troops that have not registered early to see if they will be returning. If not, make sure they know the disbanding process.
  
  Promote other ways girls can participate if troop if considering disbanding
  
  Be a friend and mentor to new troop leaders
  
  Must have an email address and allow Girl Scouts River Valleys to provide it to new troop leaders in your service unit
  
  Promote Girl Scouts River Valleys programs, training, and resources to new leaders
  
  Maintain positive relationships with Girl Scouts River Valleys’ staff, service unit team, parents, troop leaders, and community partners
  
  Promote and support Girl Scouts River Valleys’ Family Giving Campaign, fall product program (Snacks & Magazines), and Cookie Program in relationship to your volunteer position
  
  Support and promote the Girl Scout Leadership Experience
  
  Attend regular service unit team and troop leader meetings
  
  Provide support for service unit events and initiatives
- I agree to the Responsibilities and Qualifications for my position.
Please read the Position Description for the Service Unit Cookie Manager:*
Service Unit Cookie Managers coordinate the Cookie Program (largest girl-led business) at the service unit level including: training and mentoring troop cookie managers, leveling inventory among troops, assisting with cookie management software, and distributing rewards.

This position is appointed yearly by Girl Scouts River Valleys staff.

Qualifications
- Currently registered adult member of Girl Scouts of the USA
- Complete background check
- Complete Girl Scouts River Valleys volunteer onboarding process
- Committed to speak and act in a manner consistent with the Girl Scout mission, Promise, and Law
- Knowledge of the Girl Scout program and a positive attitude toward Girl Scouts
- Ability to organize materials and accurately maintain records
- Practice welcoming and inclusive behavior toward people of all ages, races, religions, cultures, abilities, sexual orientation, gender, educational, and economic backgrounds
- Ability to speak and write clearly, accurately, and enthusiastically
- Basic knowledge about your community and its resources
- Demonstrate strong group and interpersonal communication skills
- Ability and willingness to initiate contacts with groups and individuals within the community
- Ability to organize materials and accurately maintain records
Responsibilities
- Communicate regularly with Girl Scouts River Valleys staff
- Maintain positive relationships with Girl Scouts River Valleys’ staff, service unit team, parents, troop leaders, and community partners
- Remain informed about and comply with the most current policies, procedures, and guidelines of Girl Scouts River Valleys and Girl Scouts of the USA (GSUSA) including, but not limited to:
  
  Mandated Reporting Policy
  
  Volunteer Eligibility Policy
- Attend regular service unit team and troop leader meetings
- Provide support for service unit events and initiatives
- Read role-specific communications (do not unsubscribe from council newsletters)
Timeline of Responsibilities
- November–December: Cookie Program Training
  
  Attend an in-person training given by Girl Scouts River Valleys or take the online Cookie Program training
  
  Read and understand all information contained in the Service Unit Cookie Manager Guidebook
- November–January: Before the Sale Preparations
  
  Deliver training for troop cookie managers to prepare them for the sale, including the initial order, and make sure they follow pre-sale banking procedures
  
  To kick-off the cookie season, you can optionally hold a Cookie Rally to get girls excited! This is a great opportunity to introduce girls to the skills they’ll be honing throughout their sale.
- February–March: Manage Troops During the Sale
  
  Monitor your service unit to ensure that troops properly manage inventory, allocate cookies to girls, and facilitate the movement of inventory among troops to minimize cookie returns at the end of the sale
- March–May: Wrap-Up After the Sale
  
  Monitor all troops within your service unit to ensure that they submit girl rewards on time, follow the cookie return policy, and submit Collection Problem Reports (if necessary)
  
  Receive rewards for your service unit (shipped directly to you)
  
  Check reward items prior to releasing any to troops, reporting discrepancies to River Valleys in a timely manner
  
  Sort reward items by troop and contact the troop cookie managers to arrange pick up
  
  Give troops access to rewards in a timely manner—no more than one month from when you receive the shipments
  
  Count reward items with troop cookie managers to ensure accurate counts
  
  Have troop cookie managers sign off that they have received all rewards
  
  Encourage the troop cookie managers to distribute the rewards to the girls prior summer break
- I agree to the Responsibilities and Qualifications for my position.
Please read the Position Description for the Fall Product Manager:*
The fall product manager facilitates our fall product program, Snacks & Magazines, within the service unit. By helping the girls in the service unit have a successful sale, they’ll earn start-up funds and develop life skills such as goal setting, decision making, money management, people skills, and business ethics.

This position is appointed yearly by Girl Scouts River Valleys staff.

Qualifications
- Currently registered adult member of Girl Scouts of the USA
- Complete background check
- Complete Girl Scouts River Valleys volunteer onboarding process
- Committed to speak and act in a manner consistent with the Girl Scout mission, Promise, and Law
- Knowledge of the Girl Scout program and a positive attitude toward Girl Scouts
- Ability to organize materials and accurately maintain records
- Practice welcoming and inclusive behavior toward people of all ages, races, religions, cultures, abilities, sexual orientation, gender, educational, and economic backgrounds
- Ability to speak and write clearly, accurately, and enthusiastically
- Basic knowledge about your community and its resources
- Demonstrate strong group and interpersonal communication skills
- Ability and willingness to initiate contacts with groups and individuals within the community
Responsibilities
- Communicate regularly with Girl Scout River Valleys staff
- Maintain positive relationships with Girl Scouts River Valleys’ staff, service unit team, parents, troop leaders, and community partners
- Remain informed about and comply with the most current policies, procedures, and guidelines of Girl Scouts River Valleys and Girl Scouts of the USA (GSUSA) including, but not limited to:
  
  Mandated Reporting Policy
  
  Volunteer Eligibility Policy
- Attend regular service unit team and troop leader meetings
- Provide support for service unit events and initiatives
- Read role-specific communications (do not unsubscribe from council newsletters)
Timeline of Responsibilities
- September
  
  Take the online Snacks & Magazines training
  
  Read and understand the Service Unit Snacks & Magazines Guide and the Troop Snacks & Magazines Guide
  
  Encourage troops and Juliette (individual) Girl Scouts to participate in the sale
  
  Help troop fall product managers register participating girls
  
  Make sure all your troop fall product managers complete the online training
  
  Assemble and distribute sale materials to participating troops
  
  Using the fall product online management tool, update your service unit’s contact information and monitor that participating troops are accessing the system
  
  Be prepared for Go Day. Girls can begin taking in-person and online orders on this date.
- October
  
  Support participating troops by ensuring they are following sales dates, adhering to banking procedures, and maintaining their online fall product accounts
- October-December
  
  Receive the snacks and rewards delivery after the sale ends
  
  Count and ensure snack and reward inventory is correct prior to releasing any snacks or rewards to troops. Report any discrepancies to Girl Scouts River Valleys immediately.
  
  Distribute snacks and rewards to troop fall product managers in a timely manner (no longer than one month from receiving). Recount snacks and rewards with the troop volunteer, and have the troop volunteer sign off that they have received everything.
  
  Oversee the banking closeout process for all participating troops, including ensuring troop fall product managers have deposited all sale money into their troop bank accounts
  
  If troops encountered any financial issues throughout the sale, be sure they complete the Finance/Inventory Issue Form
- I agree to the Responsibilities and Qualifications for my position.
Please read the Position Description for the Recruiter:*
Purpose: As a recruiter, your efforts make it possible for girls in your community to be a Girl Scout. You organize events that get girls and families excited about Girl Scouts, recruit new volunteers, form new troops, and help members get ready for the new Girl Scout year. By recruiting adult volunteers and girls, you help us reach our membership goals—something we couldn’t do without you!

Term of appointment: This is an annually appointed, one-year term, including the option of reappointment based on demonstrated ability to fulfill the responsibilities of the position. An interview with Girl Scout River Valleys staff is required for all new service unit recruiters prior to appointment. This position is appointed by Volunteer Support staff.

Reports to: Service unit recruiters are managed and supported through a partnership with Girl Scouts River Valleys Volunteer Support staff and their service unit manager.

Requirements
- Currently registered adult member of Girl Scouts of the USA
- Complete and pass background check
- Complete Girl Scout River Valleys volunteer onboarding process
Qualifications
- Be guided in all actions by the Girl Scout mission, Promise, and Law
- Girl focus: Help girls to empower themselves to lead activities, learn by doing, and cooperate with others on current issues that involve their interests and needs, while having fun.
- Maintain organization and confidentiality of materials and records.
- Personal integrity: Demonstrate dependability, honesty, and credibility.
- Adaptability: Adjust, modify own behavior, and remain flexible and tolerant in response to changing situations and environments.
- Oral communication: Express ideas and facts clearly and accurately.
- Foster diversity: Understand, respect, and embrace differences.
- Computer skills: Access to email and the internet.
- Willingness to maintain a cooperative working relationship with paid staff, service team members, and troop leaders.
Responsibilities
- Communicate regularly with Girl Scouts River Valleys staff, respond in a timely manner to inquiries.
- Communicate recruitment progress to service unit team and Girl Scouts River Valleys staff members when requested.
- Plan, manage, and implement all seasonal recruitment campaigns.
- Meet established new girl and new troop goals.
- Maintain positive relationships with Girl Scouts River Valleys staff, service unit team, parents, troop leaders, and community partners.
- Remain informed about and comply with the most current policies, procedures, and guidelines of Girl Scouts River Valleys and Girl Scouts of the USA (GSUSA) including, but not limited to:
  
  Mandated Reporting Policy
  
  Volunteer Eligibility Policy
- Attend regular service unit team and troop leader meetings.
- Provide support for service unit events and initiatives.
- Read role-specific e-communications (do not unsubscribe from council e-newsletters).
- Support and promote the Girl Scout Leadership Experience.
- Support and utilize the online troop catalog process for girls and adults joining new or existing troops.
- Provide excellent, friendly customer service to Girl Scout members and prospective members.
Timeline of Responsibilities

August or Earlier
- Contact all elementary schools in your designated area to confirm permission to attend fall back-to school events and open houses.
August-September
- Ensure all back-to-school events have a local volunteer or troop representative to promote Girl Scout membership and troop formation events.
- Order recruitment materials online and distribute at back-to-school and/or troop formation events as needed.
- Collect and submit completed interest forms and registrations to Girl Scouts River Valleys within two business days.
September-November
- Promote and host a troop formation event.
- Promote volunteerism.
- Form new troops.
- Place girls into established and new troops.
December-April
- Support winter recruitment efforts.
- Plan early bird recruitment events.
- Share Girl Scout information and invite community to join at:
  
  School-based kindergarten round-up events
  
  Elementary schools
  
  Pre-k programs and child care centers
May-August
- Manage and execute Early Bird recruitment
- Connect with volunteer support staff to discuss summer recruitment opportunities
- Attend summer community family events
- I agree to the Responsibilities and Qualifications for my position.
Please read the Position Description for Communications:*
Communications representatives enhance public awareness and support of Girl Scouting through regular two-way communication with local media and community contacts, and serve as a vital link between the community and the council communications department.

This position is appointed yearly by Girl Scouts River Valleys staff.

Qualifications
- Currently registered adult member of Girl Scouts of the USA
- Complete background check
- Complete Girl Scout River Valleys volunteer onboarding process
- Committed to speak and act in a manner consistent with the Girl Scout mission, Promise, and Law
- Knowledge of the Girl Scout program and a positive attitude toward Girl Scouts
- Ability to organize materials and accurately maintain records
- Practice welcoming and inclusive behavior toward people of all ages, races, religions, cultures, abilities, sexual orientation, gender, educational, and economic backgrounds
- Ability to speak and write clearly, accurately, and enthusiastically
- Basic knowledge about your community and its resources
- Demonstrate strong group and interpersonal communication skills
- Ability and willingness to initiate contacts with groups and individuals
- Willingness to work with all troops within service unit as well as other nearby communication representatives to ensure quality coverage of Girl Scout events
Responsibilities
- Communicate regularly with Girl Scout River Valleys staff
- Maintain positive relationships with Girl Scout River Valleys’ staff, service unit team, parents, troop leaders, and community partners
- Remain informed about and comply with the most current policies, procedures, and guidelines of Girl Scouts River Valleys and Girl Scouts of the USA (GSUSA) including, but not limited to:
  
  Mandated Reporting Policy
  
  Volunteer Eligibility Policy
- Attend regular service unit team and troop leader meetings
- Provide support for service unit events and initiatives
- Read role-specific communications (do not unsubscribe from council newsletters)
- Actively seek opportunities to submit news releases and photos to local communications media, including print, school publications, TV, and radio
- Take photographs and write brief articles regarding service unit and troop activities and events
- Submit news items and photos to the council’s marketing and communications department for internal (i.e. Girl Scout River Valleys newsletters) and external use (i.e. news and social media). Ensure photo releases and interview consent forms are completed by parents/guardians of minors included.
- Inform troop leaders how to submit stories and photos to area newspapers or council publications
- Develop a system for sharing information within the service unit. This might include promoting and supporting the service unit website or building an email newsletter
- Promote and support Girl Scout River Valleys’ Family Giving Campaign, Cookie Program, and fall product program (Snacks & Magazines) in relationship to your volunteer position
- I agree to the Responsibilities and Qualifications for my position.
Please read the Position Description for the Event Coordinator:*
This position supervises the coordination of service unit events to ensure safety, risk management, adherence to policies, and connection to Girl Scout Leadership Experience outcomes. This position is appointed yearly by River Valleys staff.

Responsibilities
- Work with the service unit manager to recruit volunteers/committees to plan, implement and evaluate service unit events.
- Coordinate and/or support all events held within the service unit, either by direct planning or by supervising and supporting other event volunteers.
- Ensure events are planned and implemented utilizing River Valleys event guide and core service unit event planning packets.
- Involve your service unit treasurer in all financial aspects of events.
- Ensure all applicable pre-and post-event paperwork is completed, submitted by deadline, and approved by your manager.
- Follow established council guidelines to remove barriers ensuring that events and facilities are open and accessible to all girls.
- Encourage leaders to participate in service unit and council-sponsored events.
- Remain informed about and comply with the most current policies, procedures, and guidelines of Girl Scouts River Valleys and Girl Scouts of the USA (GSUSA) including, but not limited to:
  
  Mandated Reporting Policy
  
  Volunteer Eligibility Policy
- Promote and support River Valleys Family Fundraising Campaign, Fall Product Program and Cookie Program Activity in relationship to your volunteer position.
- Work with registrar to ensure all girls and adults are registered.
- Attend regular service unit team and leader meetings.
- Provide support for service unit events and initiatives.
Qualifications
- Ability to organize and coordinate events/programs.
- Strong interpersonal skills and ability to lead.
- Ability to organize materials and accurately maintain records.
- Currently registered adult member of GSUSA.
- Complete River Valleys volunteer onboarding process.
- Practice welcoming and inclusive behavior toward people of all ages, races, religions, cultures, abilities, sexual orientation, gender, educational, and economic backgrounds.
- Committed to speak and act in a manner consistent with the Girl Scout Mission, Promise, and Law.
- Demonstrate strong group and interpersonal communication skills.
- Ability and willingness to initiate contacts with groups and individuals within the community.
- Knowledge of the Girl Scout program and a positive attitude towards Girl Scouts.
- I agree to the Responsibilities and Qualifications for my position.
Please read the Position Description for the Service Unit Day Camp Director:*
The day camp director plans and directs all phases of a volunteer-led day camp.

Responsibilities
- Complete all required training as sponsored by River Valleys.
- Complete all required day camp approval forms and final camp reports on time, as required for the current program year.
- Maintain ongoing communication with the staff camp director and other River Valleys staff.
- Supervise the planning, implementation, and evaluation of the day camp program in designated service unit or area.
- Ensure the Girl Scout mission, Promise, and Law is the basis for decision-making and delivery of the day camp program.
- Recruit, train, supervise, and provide ongoing support to the Day Camp Leadership Team.
- Ensure the Girl Scout Leadership Experience is the starting point for all day camp programming activities.
- Utilize sound management skills to supervise, evaluate, and reassign/release volunteers as required.
- Work within the risk management expectations as outlined in the Girl Scouts' Safety-wise, the Council Reference Guide, and the Department of Health for the protection and safety of all day camp participants and volunteers.
- Ensure accurate reporting of day camp finances including records of income and expenses and budgeting.
- Maintain strong relationships with campers, parents/guardians, and volunteers.
- Provide the opportunity for written evaluation of day camp to campers, parent/guardians, and volunteers.
- Make reports, evaluations, and recommendations of day camp operations for the following season.
- Remain informed about and comply with the most current policies, procedures, and guidelines of Girl Scouts River Valleys and Girl Scouts of the USA (GSUSA) including, but not limited to:
  
  Mandated Reporting Policy
  
  Volunteer Eligibility Policy
Qualifications
- Currently registered adult member of GSUSA.
- Complete and pass background check.
- Willing to fully participate in volunteer application and screening process.
- Practice welcoming and inclusive behavior toward people of all ages, races, religions, cultures, abilities, sexual orientation, gender, educational, and economic backgrounds.
- Committed to speak and act in a manner consistent with the Girl Scout mission, Promise, and Law.
- Demonstrate excellent group and interpersonal communication skills.
- Demonstrate administrative and financial management skills.
- Ability to make good judgments regarding personnel, health and safety procedures, and crises.
- I agree to the Responsibilities and Qualifications for my position.
Please read the Position Description for the Outdoor Champion:*
Outdoor champions are Girl Scout River Valleys volunteers who are confident in their outdoor skills, including outdoor cooking, fire building, sleeping outdoors, and leading outdoor activities. This position will include teaching, supporting, and mentoring troop leaders and other volunteers who are ready to lead girls in nature activities, outdoor skills, and outdoor badges. An outdoor champion should be confident in their ability to lead a small group of adults through outdoor training activities, and should be passionate about getting girls outside!

This position is appointed yearly by Girl Scouts River Valleys staff.

Qualifications
- Currently registered adult member of Girl Scouts of the USA
- Complete background check
- Complete Girl Scouts River Valleys volunteer onboarding process
- Committed to speak and act in a manner consistent with the Girl Scout mission, Promise, and Law
- Knowledge of the Girl Scout program and a positive attitude toward Girl Scouts
- Ability to organize materials and accurately maintain records
- Practice welcoming and inclusive behavior toward people of all ages, races, religions, cultures, abilities, sexual orientation, gender, educational, and economic backgrounds
- Ability to speak and write clearly, accurately, and enthusiastically
- Basic knowledge about your community and its resources
- Demonstrate strong group and interpersonal communication skills
- Ability and willingness to initiate contacts with groups and individuals within the community
- Experience in camping out with girls
- Complete Outdoor Champion training with River Valleys staff. Check website for dates and locations.
Responsibilities
- Teach, support, and advise volunteers on how to take girls camping at Girl Scout River Valleys camps as well as local, state, and national campgrounds
- Promote the importance of outdoor activities as a part of the Girl Scout Leadership Experience. This includes teaching, mentoring, and supporting volunteers in nature-based activities and outdoor skills
- Ensure outdoor activities are planned following the guidelines found in Volunteer Essentials, Safety-Wise, and the Safety Activity Checkpoints
- Encourage troop leaders to participate in service unit and council-sponsored events
- Complete volunteer position training within the required timeframe
- Communicate regularly with Girl Scout River Valleys staff
- Maintain positive relationships with Girl Scout River Valleys’ staff, service unit team, parents, troop leaders, and community partners
- Remain informed about and comply with the most current policies, procedures, and guidelines of Girl Scouts River Valleys and Girl Scouts of the USA (GSUSA) including, but not limited to:
  
  Mandated Reporting Policy
  
  Volunteer Eligibility Policy
- Attend regular service unit team and troop leader meetings
- Provide support for service unit events and initiatives
- Read role-specific communications (do not unsubscribe from council newsletters)
- I agree to the Responsibilities and Qualifications for my position.
Please read the Position Description for the Regional Cupboard Manager*
Regional and Regional Express Cupboard Managers manage the Regional or Regional Express Cupboard including: accepting cookie deliveries, holding cupboard hours of operation, communicating with troops, and entering transfers in Smart Cookies.

This position is appointed annually by Girl Scouts River Valleys staff.

Qualifications
- Currently registered adult member of Girl Scouts of the USA
- Complete background check
- Complete Girl Scouts River Valleys volunteer onboarding process
- Committed to speak and act in a manner consistent with the Girl Scout mission, Promise, and Law
- Knowledge of the Girl Scout program and a positive attitude toward Girl Scouts
- Ability to organize materials and accurately maintain records
- Practice welcoming and inclusive behavior toward people of all ages, races, religions, cultures, abilities, sexual orientation, gender, educational, and economic backgrounds
Responsibilities
- Communicate regularly with Girl Scout River Valleys staff
- Maintain positive relationships with Girl Scout River Valleys’ staff, service unit team, parents, troop leaders, and community partners
- Remain informed about and comply with the most current policies, procedures, and guidelines of Girl Scouts River Valleys and Girl Scouts of the USA (GSUSA) including, but not limited to:
  
  Mandated Reporting Policy
  
  Volunteer Eligibility Policy
- Read role-specific communications (do not unsubscribe from council newsletters)
Timeline of Responsibilities
- Mid-late January: Cookie Program Training
  
  Before the sale, you are required to complete the role specific, online cookie cupboard manager training. You should also read and understand all information contained in the Cookie Cupboard Manager Reference Guide.
- Late January: Before the Sale Preparations
  
  Establish hours/days of cupboard operation and report the information to Girl Scouts River Valleys staff. Communicate deadline for planned orders to troops using the cupboard. Prepare your cupboard space for delivery of the cookies. Properly store all cookies in an area free of moisture, pests, pets, smoke, and other damaging effects and separate from any other inventory the volunteer may have in their possession for a troop/girl. Accept the initial cupboard delivery and verify the count of the cookie cases by variety to ensure accuracy. Girl Scouts River Valleys is financially responsible for all delivered cases.
- February–March: Manage Troops During the Sale
  
  Provide troops with receipts for each cupboard transaction, retaining one copy for cupboard records, using the provided receipt books.
  
  Enter/approve troop cookie transactions in the online system within 24 hours of the close of the cupboard shift.
  
  Complete the weekly inventory report each Friday and return to Girl Scouts River Valleys staff.
  
  Work with Girl Scouts River Valleys staff to correct any inventory issues as discovered.
  
  Accept any additional deliveries on the designated delivery day and verify the case count. This may require you to be available during a two-hour time window during the day on Thursdays.
  
  Respond to staff questions in a timely manner.
  
  If applicable, allow Girl Scouts River Valleys staff access to cookies to shift inventory or work with neighboring cupboards to shift inventory as directed by staff.
- March–May: Wrap-Up After the Sale
  
  If applicable, follow River Valleys cookie donation directives and provide staff with proper documentation of the donation for the audit records. Follow timelines for donation and submit proof of donation by the established deadline.
Note: Regional Express Cupboard Managers will receive an initial cookie order and (if needed), an additional delivery in weeks two and three of the sale. The Regional Express Cupboards will close at the end of week three. Troops will then utilize the nearby Council Cookie Cupboard locations for additional inventory needs or exchanges. Girl Scouts River Valleys staff will work with Regional Express Cupboard Manager to transfer any remaining cupboard inventory to the Council Cookie Cupboard.

Special note on COVID safety precautions: It is required that in this position you will follow all government and Girl Scouts policies regarding COVID-19 safety procedures. If it is required by any of those parties at that time, you should be prepared and willing to wear a mask, practice social distancing, and use proper sanitation when meeting with volunteers and delivery agents. Specific guidelines and requirements will be communicated on an on-going basis.
- I agree to the Responsibilities and Qualifications for my position.

River Valleys Shop Closure

Requirements

Qualifications

Responsibilities

Timeline of Responsibilities

August-October

November-February

March-June

Requirements

Qualifications

Responsibilities

Timeline of Responsibilities

September-October

November-January

May-July

Qualifications

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Timeline of Responsibilities

August-September

December–January

April–June

Qualifications

Responsibilities

Timeline of Responsibilities

September-November

December-January

March-May

June-July

Qualifications

Responsibilities

Timeline of Responsibilities

November–December: Cookie Program Training

November–January: Before the Sale Preparations

February–March: Manage Troops During the Sale

March–May: Wrap-Up After the Sale

Qualifications

Responsibilities

Timeline of Responsibilities

September

October

October-December

Requirements

Qualifications

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Timeline of Responsibilities

August or Earlier

August-September

September-November

December-April

May-August

Qualifications

Responsibilities

Responsibilities

Qualifications

Responsibilities

Qualifications

Qualifications

Responsibilities

Qualifications

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Timeline of Responsibilities

Mid-late January: Cookie Program Training

Late January: Before the Sale Preparations

February–March: Manage Troops During the Sale

March–May: Wrap-Up After the Sale

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