Smart Cookies Guide
Smart Cookies is the online platform that will help you and your troop through all the phases of the cookie program.
Step-By-Step Guides
Use these step-by-step tutorials to guide you through logging in to Smart Cookies, tracking your troop’s cookies, signing up for booths, managing rewards and a whole lot more. You can also download all guides (PDF) for printing.
Getting Started
Troop Set Up 
Navigating the Dashboard
- Work with your troop to establish your cookie sales goal. You can update it anytime by clicking in the box, typing in a number, and select Update.
- See your progress towards your goal throughout the sale under Troop Achievement.
- Check how many packages have been sold divided by the number of Girl Scouts selling (Per Girl Average).
- Compare to your troop’s PGA from the end of last year’s sale.
- Total Ordered = total of initial orders, orders picked up from a cupboard or transferred in from another troop and direct ship packages.
- Total Sold will include all cookies assigned to Girl Scouts either by transfers or through the Smart Booth Divider.
- Your total sold may end up being more than your total ordered if you had direct ship or Virtual Cookie Share donations.
- Total On-Hand in package amount and dollar amount.
- Displays inventory remaining with troop—not assigned to girls.
- Important due dates and sale milestones
- Announcements from Girl Scouts River Valleys and your Service Unit will appear as Messages.
- View your participation and compare to last year’s numbers.
- Financial Summary shows information such as your total sales, proceeds, and balance due.
- Additional Sales Information
- Sold by Channel: The way in which cookies were sold by girl
- Sold by Cookies: The sales of each cookie variety
- Girl Financial Responsibility: transfers to a girl, and balance due
- Your total sold may end up being more than your total ordered if you had direct ship or Virtual Cookie Share donations.
- Displays inventory remaining with troop—not assigned to girls.
- Sold by Channel: The way in which cookies were sold by girl
- Sold by Cookies: The sales of each cookie variety
- Girl Financial Responsibility: transfers to a girl, and balance due
Note: The dashboard is a great place to get a quick snapshot of your sale, but sometimes it experiences lags in keeping up. If you don’t think your dashboard is accurately reflecting your sales numbers,
- Click refresh at the top of the page
- Check your reports, which will always give you the most accurate and up to date information.
Alternative Format For These Instructions:
Mimic a User (for Service Unit volunteers only)
Initial Order
Planned Orders
Cookie Transfer
Reviewing Troop Orders
River Valleys Inventory Donations (Virtual Cookie Share)
Troop Inventory Donations (Tracked Cookie Share)
Managing Donations from Booth Sales
Cookie Booth Lottery
Reserve a Council Secured Booth: First-Come, First-Served
Reserve a Troop Secured Booth
Review and Edit My Booth(s)
Set Up a Virtual Booth
Smart Booth Divider
Ordering Girl Rewards
As the cookie sale comes to an end, it is time for Girl Scouts to choose their rewards. Each Girl Scout’s rewards eligibility is automatically loaded into Smart Cookies, but troop leaders have to create the recognition order and make the selections for them. If a selection is not made by the deadline, the Girl Scouts reward selection will be defaulted to Cookie Credits. Girl Scouts will receive rewards for packages sold and donations sold.
- Log into Smart Cookies, and select Recognition Order under the Rewards tab. View screenshot
- Click Recognition Order in the middle of the screen. View screenshot
- Click Select Recognition Order and choose Main. View screenshot
- You will now see the main Recognition Order page. Any Girl Scout with this symbol
by thier name requires a decision on which reward she would like. Press the blue arrow to proceed. View screenshot
- Select the Girl Scouts rewards choice for each level between the item and the Cookie Credit. Repeat this for each reward level, until there are no more exclamation mark symbols. Then press Save.
Note: Some rewards, such at t-shirts, require you to input the size before proceeding. View screenshot
- If the Girl Scout has qualified for a Donation Reward, select the Extras tab at the top of her order page. This will show you her rewards related to donations (both tracked and virtual). No additional steps are necessary for the donation rewards. View screenshot
- After you have completed all selections for the Girl Scout, press Recognition Order at the top of the main Recongnition Order page.
Pro tip: to view all choices that need to be made for a Girl Scout, click on the Expand All text to expand all the drop-down arrows. View screenshot
by thier name requires a decision on which reward she would like. Press the blue arrow to proceed. View screenshotNote: Some rewards, such at t-shirts, require you to input the size before proceeding. View screenshot
Pro tip: to view all choices that need to be made for a Girl Scout, click on the Expand All text to expand all the drop-down arrows. View screenshot
Repeat this process until all Girl Scout reward selections are complete. No need to submit or commit an order.
Look for communication on the deadline to submit your rewards order. If the deadline is missed, the Girl Scout orders will default to Cookie Credits.
Combo Patch, Patch Programs and online rewards will all be managed outside of Smart Cookies.
Alternative Formats For These Instructions:
Ordering Troop Rewards
Troops who reach a certain Per Girl Average (PGA) of packages sold will earn special rewards, which can be ordered in Smart Cookies. If your troop did not reach a PGA of 240, then no actions are needed.
If your troop did reach a PGA of over 240, follow these steps to order PGA rewards:
- Log into Smart Cookies, and select Recognition Order under the Rewards tab. View screenshot
- In the drop-down menu under Select Recognition Order, select Troop. View screenshot
- You will now see the Troop Recognition Order page. If you have not selected your Troop PGA Rewards yet, your troop will have a symbol on the right side of the screen. Click the blue arrow next to it to start ordering your troop rewards. If there is not a symbol on this screen, then your troop did not reach a PGA of at least 240. You don’t need to continue ordering troop rewards. View screenshot
- On this page, you will see your Total Troop Sales, your Number of Girls Selling, and your Average Number of Packages Per Girl Selling. For each level of the Troop PGA Rewards that you’ve reached, you will see a row with a symbol. The troop in the example below has reached the 240, 340, and 440 levels. If you do not see a symbol next to one or more of the rows, then no action is needed. The symbol will only show up next to the PGA levels your troop achieved. View screenshot
- Click the blue drop-down arrows to open each row. For bracelets and socks, type the number of Girl Scouts selling in your troop in the red box. You will receive one item per Girl Scout selling.
- For the sportbags, enter the number of Girl Scouts selling, plus up to 2 extra sportsbags for the adult volunteers in your troop. For example, if you have 4 Girl Scouts selling, you may order up to 6 sportsbags total. For Juliettes, you can order 1 sportsbag for the Girl Scout selling and 1 sportsbag for the adult mentor, for a total of 2 sportsbags.
- Click Save at the bottom of this page. When you are finished with entering the Items and Extras, your Troop Recognition Order page will not have any red symbols. No further actions are needed.
symbol on the right side of the screen. Click the blue arrow next to it to start ordering your troop rewards. If there is not a symbol on this screen, then your troop did not reach a PGA of at least 240. You don’t need to continue ordering troop rewards. View screenshot symbol. The troop in the example below has reached the 240, 340, and 440 levels. If you do not see a symbol next to one or more of the rows, then no action is needed. The symbol will only show up next to the PGA levels your troop achieved. View screenshot symbols. No further actions are needed.Alternative Format For These Instructions:
Navigating the Reports Tab
Report Highlights
Booth Credit Card Payments
How to Track Girl Finances
Tracking Troop Finances
